All of our products are handcrafted and each piece is unique. This means that there may be slight variations in the color, size, shape, and among other aspects. Products may also differ from one order to the next. This is all part of the fun of handmade!
That said, things sometimes happen and your satisfaction is our priority. If for some reason you are not completely satisfied, please send us a note explaining the issue and we'll work with you to either replace the product or issue you a refund.